Privacy Policy
1. General
Eckhaus Capital Ltd., Company No. 516343597, of 8 HaMada Street, Rehovot, Israel (“the Company,” “we,” “us,” or “our”), respects the privacy of users of its website at www.eckhauscapital.com, as well as the privacy of its clients, prospective clients, and individuals who contact it through the website.
This Privacy Policy explains what personal information we may collect, how we use it, with whom we may share it, how it is retained, and your rights in relation to it.
“Personal Information” means information relating to an identified individual or an individual who may be identified, directly or indirectly, in accordance with the Israeli Protection of Privacy Law, 5741–1981, as amended from time to time (the “Protection of Privacy Law”).
This Privacy Policy applies to the use of the website and to information submitted through it. Additional engagement documents, privacy notices, and regulatory forms may apply to the Company’s clients. In the event of any inconsistency, the applicable law and the specific document governing the relevant service shall prevail.
2. Controller of the Information
The controller of the relevant databases is:
Eckhaus Capital Ltd.
Company No.: 516343597
Address: 8 HaMada Street, Rehovot, Israel
Telephone: +972-52-319-6220
Email for privacy-related inquiries: info@eckhauscapital.com
If the Company appoints a Data Protection Officer or another person responsible for privacy matters, that person may be contacted using the details above.
3. Provision of Information and Consent
Some information is provided to us directly and voluntarily by you, for example when you complete a contact form, subscribe to updates, request a service, or become a client. Additional information may be collected automatically when you use the website.
You are not legally required to provide us with Personal Information unless otherwise stated. Providing such information is voluntary and subject to your consent. However, if you do not provide certain information, we may be unable to process your inquiry, identify you, assess your eligibility or suitability for a service, open or manage an account for you, or comply with our legal obligations.
Where the provision of information is required by law or for the purpose of providing a financial service, we will indicate this, where required, at the time the information is collected.
You must provide accurate, complete, and up-to-date information. If you provide us with Personal Information concerning another person, you must ensure that you are authorized to do so and that you have provided that person with the required information regarding our use of their Personal Information.
4. Types of Information We May Collect
Depending on the nature of the relationship and the relevant service, we may collect and process the following types of information:
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Identification and contact details, such as your name, telephone number, email address, and residential address.
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The contents of inquiries, messages, and correspondence with the Company.
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Information provided as part of an application to receive the Company’s services.
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Identification and verification information, including an identification number, date of birth, and copies of identification documents, where required.
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Financial and economic information, including financial circumstances, sources of income and wealth, investment objectives, knowledge of and experience in the capital markets, risk profile, and financial needs.
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Information required for Know Your Customer (“KYC”), anti-money laundering and counter-terrorist financing procedures, client classification, needs assessment, suitability analysis, and risk management.
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Information relating to services provided, transactions, instructions, engagement documents, and communications with clients.
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Technical information and usage data, such as IP address, browser and device type, operating system, login times, pages viewed, referral source, and actions taken on the website.
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Preferences relating to newsletters, updates, and marketing communications.
Please do not submit financial information, passwords, login credentials, or other sensitive information through the website’s contact form unless such information is necessary for your inquiry.
5. Purposes for Which We Use Information
We may use the information for the following purposes:
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Operating, maintaining, and securing the website.
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Processing inquiries and responding through the contact details provided.
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Assessing requests for services and applications to become clients.
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Opening and managing accounts and providing the Company’s services.
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Identifying individuals and verifying their identities.
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Carrying out instructions, executing transactions, and providing the requested services.
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Complying with legal and regulatory requirements, including requirements imposed by the Israel Securities Authority, anti-money laundering and counter-terrorist financing requirements, tax requirements, audits, recordkeeping, and document retention obligations.
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Conducting needs assessments, evaluating the suitability of services and products, managing risks, and preventing fraud.
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Managing client relationships, conducting reviews and controls, improving services, and training employees.
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Protecting the rights of the Company, its employees, clients, and third parties, and managing legal proceedings.
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Diagnosing malfunctions, conducting statistical analysis, and improving the website and user experience.
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Sending professional or marketing updates, subject to appropriate consent and applicable law.
The Company will not process Personal Information for a purpose that is incompatible with the purpose for which it was collected, unless such processing is permitted or required by law or appropriate consent has been obtained.
6. Responding to Inquiries and Marketing Communications
Providing contact details when submitting an inquiry allows us to contact you and respond by telephone, email, or another communication method you have provided. Responding to an inquiry does not, in itself, constitute consent to receive advertising or marketing communications.
Advertising or marketing communications will be sent in accordance with applicable law and on the basis of appropriate consent, where required. You may withdraw your consent to receive marketing communications at any time by using the unsubscribe link included in the relevant message or by contacting us.
A request to unsubscribe from marketing communications will not prevent the Company from sending operational or regulatory communications, or communications required in connection with an existing service.
7. Disclosure of Information to Third Parties
The Company does not sell Personal Information. To the extent necessary and in accordance with applicable law, we may disclose information to the following parties:
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Hosting, IT, cloud computing, information security, technical support, and website maintenance providers.
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Customer relationship management, communications, mailing, analytics, and backup service providers.
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Banks, stock exchange members, custodians, fund managers, payment processors, and other financial service providers, as relevant to the service.
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Accountants, attorneys, compliance consultants, auditors, and other professional advisers.
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Insurance companies and service providers assisting with risk management and fraud prevention.
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The Israel Securities Authority, the Israel Money Laundering and Terror Financing Prohibition Authority, tax authorities, courts, and other competent authorities, where disclosure is required or permitted by law.
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Parties involved in a corporate transaction, such as a merger, acquisition, investment, or transfer of business activities, subject to appropriate obligations concerning the protection of the information.
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Other parties, with your consent or at your direction.
Service providers that receive access to Personal Information are required to use it solely for the purpose of providing the services assigned to them and to comply with appropriate confidentiality, privacy, and information security obligations.
Information that has been anonymized so that a particular individual cannot reasonably be identified may be used for statistical, research, business, and operational purposes.
8. Transfer of Information Outside Israel
Some of the Company’s service providers, IT systems, or financial service providers may be located outside Israel. Personal Information may therefore be stored or processed in other countries.
Transfers of information outside Israel will be made in accordance with the Protection of Privacy Law and the applicable regulations governing transfers of information outside Israel. The Company will take appropriate measures to ensure that the recipient is required to protect the information and does not use it in a manner inconsistent with the conditions governing its transfer.
9. Cookies and Similar Technologies
The website may use cookies and similar technologies for the following purposes:
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Ensuring the proper operation and security of the website.
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Saving user preferences.
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Measuring website usage and performance.
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Identifying malfunctions and improving the browsing experience.
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Conducting statistical analysis and, subject to applicable law and appropriate consent, for marketing purposes.
Cookies may include online identifiers and other data that, independently or when combined with additional information, may constitute Personal Information. Accordingly, cookie data and IP addresses are not categorically treated under this Privacy Policy as anonymous information.
The website may use Google Analytics, among other services. Google’s use of information is governed by its own policies and terms. Further information is available in Google’s Cookie Policy.
You may manage your cookie preferences through the cookie preference mechanism available on the website, if applicable, or through your browser settings. Blocking essential cookies may impair the operation or functionality of the website.
10. Third-Party Links and Services
The website may contain links to third-party websites, systems, and services. The use of such websites and services is subject to the privacy policies of the relevant third parties. The Company is not responsible for the manner in which those third parties collect or process information.
11. Retention of Information
Information will be retained for as long as necessary to fulfil the purposes for which it was collected, provide services, manage the client relationship, comply with legal and regulatory obligations, defend against legal claims, and maintain the Company’s records.
Retention periods may vary depending on the type of information, the nature of the service, and the legal and regulatory requirements applicable to a licensed portfolio management company. At the end of the applicable retention period, the Company will delete or anonymize the information or restrict its use, unless the Company is permitted or required by law to retain it for a longer period.
A request for deletion does not require the Company to delete information that it is required to retain for legal, regulatory, audit, or legal defence purposes, or on the basis of another legitimate interest recognized by applicable law.
12. Information Security
The Company implements generally accepted administrative, organizational, and technological measures designed to protect information, having regard to its sensitivity and the requirements of applicable law. These measures may include access controls, user permissions, encryption where appropriate, backups, monitoring, employee training, and appropriate contractual arrangements with service providers.
Nevertheless, computer and communications systems are not completely secure. The Company cannot guarantee that the website or its databases will be entirely protected against unauthorized access, intrusion, or system failure.
In the event of a security incident, the Company will act in accordance with its internal procedures and applicable law, including notifying the Israeli Privacy Protection Authority or affected individuals where legally required.
13. Rights Relating to Personal Information
Subject to the Protection of Privacy Law, an individual is entitled to access Personal Information held about them in a database, either personally or through an authorized representative. If the information is found to be inaccurate, incomplete, unclear, or outdated, the individual may request that it be corrected or deleted, subject to the conditions prescribed by law.
You may also request to stop receiving marketing communications or contact us with any question or complaint regarding the use of your information.
To exercise these rights, please contact us at:
Email: info@eckhauscapital.com
Address: 8 HaMada Street, Rehovot, Israel
Telephone: +972-52-319-6220
To process your request, we may ask for information reasonably required to verify your identity. The Company will respond in accordance with the time limits and conditions prescribed by applicable law.
14. Minors
The website and the financial services presented on it are generally not intended for independent use by minors. Personal Information concerning a minor should not be submitted to us without appropriate authorization from a parent, legal guardian, or another person legally authorized to provide such information.
If we become aware that Personal Information concerning a minor has been collected unlawfully, we will take steps to delete the information or otherwise regularize its processing, as appropriate.
15. Changes to This Privacy Policy
The Company may update this Privacy Policy from time to time, including as a result of changes in applicable law, technology, the services offered, or the manner in which the website operates.
The updated version will be published on the website, and the date of the latest update will appear at the beginning of this Privacy Policy. If a material change is made, the Company will take reasonable measures to bring it to the attention of users, having regard to the circumstances and applicable legal requirements.
16. Contact Us
If you have any questions, requests, or complaints concerning this Privacy Policy or the processing of Personal Information, please contact us:
Eckhaus Capital Ltd.
Address: 8 HaMada Street, Rehovot, Israel
Email: info@eckhauscapital.com
Telephone: +972-52-319-6220
